1. Gold Bullion Purchase
1.1 Purchases Gold bullion on the spotted price based on LBMA 2nd fixing and the date of shipment when a customer placed an order using a Purchase Method or as mentioned in the contract.
2. Binding Contract
2.1 Purchase gold bullion if the customer agrees on all the terms and conditions. The customer presumes all price movement risks following their purchase of gold bullion and signing a contract, including payment details and shipping date. The seller will email the customer the price on the spotted price based on LBMA 2nd fixing. A buyer must immediately on receiving the Order & Contract Confirmation if any details are incorrect.
3. Payment Methods & Notes
3.1 The total amount is based on the spotted price on LBMA 2nd fixing and the agreed-on shipping date and as per payment terms in the contract.
3.2 The failure by a customer to pay for an order will result in the cancellation of the contract and recovery of all costs from the Customer under a contract clause.
3.3 LENDWELL must receive full payment after signing a contract that specifies the gold bullion price. All charges must originate from the verified Customer’s bank account, which displays the same name as.
3.4 The Purchase Method and contract number must be quoted as a reference when transferring or depositing funds so we can identify your payment and ensure that your fund is allocated correctly. The LENDWELL is not liable for any delays in receiving the customer’s funds into our bank account or lack of sufficient details to identify the payment.
3.5 LENDWELL will not deliver any gold bullion until full payment from the Customer is received.
4. Customer identification
4.1 By voluntarily submitting identification documents to LENDWELL, you confirm that you are delegate LENDWELL to verify your identity
4.2 You consent to LENDWELL disclosing personal information that you have provided for verification using its systems and services to obtain an assessment of whether such private information matches data held by governments, authorities and other anti-money laundering and counter-terrorism compliance agencies financing legislation.
4.3 This result is a report provided on the success of the information matching results. We will maintain complete and appropriate records of all disclosures, confirmations and consents relating to your personal information
5.1 The prices are indications of the retail prices and are not firm commitments to buy or sell at the indicated price.
5.2 LENDWELL will confirm the price to the customer at the time of the signed contract and shipping date.
5.3 LENDWELL cannot accept any liability for any loss suffered due to any action of any kind taken by any person based on this pricing information and reserves the right to decline any trade involving without limitation pricing or inventory errors caused by computer errors or malfunctions.
6. Goods and VAT
6.1 Goods and VAT is not levied on bullion sold in or overseas.
7.1 LENDWELL will notify customers via email when the order is arrival,
7.2 Any claim for non-delivery or lost gold bullion must be made within one working day of dispatch. LENDWELL will not accept any claim for ‘lost’ or ‘missing’ bullion if the customer deviates from this standard delivery terms.
7.3 Shipments over are arranged on a case-by-case basis door to door. LENDWELL customer service team will contact the customer to determine the requirements for each delivery and delivery detail. The carrier will contact the customer to arrange delivery. copy of (passport or ID) and signatures from the person receiving the parcel are required for all deliveries. Only the customer or a person appointed by the customer at the time of order will be the only permitted for receiving the box.
7.4 Shipments can be delivered to a business address; shipments can only be delivered to verified business addresses or collected from carriers’ depots subject to prior approval.
7.5 If the customer is required to appoint an alternative representative to accept delivery on their behalf, the customer must inform LENDWELL officially in writing with the full name of the representative and his telephone number in advance of the delivery date. Copy of ID or passport signature also applies to this person. Carriers reserve the right to decline delivery if the delivery address is deemed to be in a high-risk area.
8. International Import Charges & Taxes
8.1 Prices do not include (overseas customs duties, foreign taxes, or any other costs) which may be associated with clearing gold bullion through local customs. These fees are the sole responsibility of the customer, as is acquiring import licenses (if necessary) and assisting local authorities with any information required for formal customs clearance in the county of destination. We strongly recommend that you check with your local customs office for further clarification.
8.2 If the customer is not providing the required Customs documentation before delivery or refuses to receive the delivery due to: – (customs duties, taxes, fees, or the parcel returned to LENDWELL), All associated costs, including return costs, will be paid by the customer.
9.1 Insurance is including for all our Customers.
We may from time to time update this Policy and invite you to review this page periodically. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of www.lendwell.ae.
1. How We Collect Your Personal Information
1.1 LENDWELL does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don’t require Users to register or provide information to us in order to view our site.
2. The Data We Collect
2.1 We are committed to only collecting information about you that is necessary to carry out our business, provide the particular products or services you’ve requested and to keep you up to date about all the latest news from LENDWELL.
2.2 When you visit www.lendwell.ae the LENDWELL web server may automatically record your public internet protocol (IP) address used to connect your computer to the Internet.
3. How We Use Your Data and Why
3.1 We like to get to know our Customers and provide them with the best possible experience. We use information we collect about you in a number of ways, including to provide the products that you have requested, offering you a personalized experience and informing you about our special events and exciting news, so that we can offer the best possible experience. We will also contact you to give you assurance that your delivery is on its way or if we have a query about your delivery.
3.2 You will receive marketing messages from us if you have requested information from us or purchased products from us and, in each case, you have not opted out of receiving that marketing. We may also market to you if we have received your express consent to do so including where we have collected your details in connection with a competition or other promotion and you have agreed to receive marketing from us.
3.3 You can stop receiving marketing messages from us at any time. Once you do this, we will update profile to ensure that you don’t receive further marketing messages. Note that stopping marketing messages will not prevent us from sending you service communications; so you will still receive order updates and delivery information.
3.4 We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). Your data is also anonymised and then used to optimize LENDWELL systems and procedures.
4. Sharing Your Information
4.1 Except as expressly set out in this Policy we will not sell, personal information to third parties, we will not sell any of your personal data to a third party unless we have your permission or are required by law to do so.
4.2 However, we may share your data with some companies as an essential part of being able to provide our products and services to you.
4.3 The following categories of recipients may receive your personal information and process it for the purposes outlined in this Policy:
- Other subgroups in LENDWELL.
- Companies that are linked to when you make a purchase with us, like our payment service providers, delivery companies, credit reference agencies and third party call centers who provide IT and system administration services or other assistance to help us fulfill our orders.
- Third parties we have engaged to help use collect information from you to rate our products and develop new products.
- Professional service providers, such as marketing agencies, advertising and website hosting businesses that help us to run our business.
- Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud.
5. Data Security
5.1 We are committed to keeping your information safe and we take your online security seriously. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
5.2 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal information transmitted to us or provided though the website and any transmission is at your own risk.
If you want to exercise your rights, have a complaint, or just have questions, please contact us:
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